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FAQ

About Us
At Salcombe Sunglasses we are dedicated to insuring you get total satisfaction when purchasing from us. We operate as part of The Kingsbridge Eye Care Group which are run by experienced and established Optometrists.

Making a Purchase
Making a purchase could not be easier. Just browse though our catalogue, and click on any item you wish to buy and put them in to your shopping basket.
You may check and modify the contents of your shopping basket by clicking on the basket icon.

After you have finished your selection, click on “checkout” and follow the simple instructions including filling in your address details and providing us with an email address so that we can update you on your order.

When you have successfully placed an order will send you a confirmation email.

Payment
Payment using credit or debit cards can be made securely on this website by using WorldPay. All orders are VAT inclusive at the present UK rate of 20%.

Shipping and Handling
For all UK and European orders there will be a charge of £5.95 for postage and packaging. We are unable to deliver goods outside of Europe.

Delivery Schedule
We aim to deliver UK orders within 3-5 working days by Recorded Delivery. We aim to deliver orders to Europe within 14-15 working days via Royal Mail International Signed For delivery.

Stock
If your item is not in stock, we will advise you by return. Speed up your order by checking availability first. Can’t find the frame you are looking for? We can order almost any frame, so contact us with the details for a quote.

Trade Description Act
Every care has been taken to ensure that the description and specification of our products are correct at the time of going to press.

Refunds
If you are not entirely happy with the products you have chosen you may return them to us within 7 days of receiving the goods. We will be more than happy to offer you an exchange, or at our option, a refund provided that the products are returned complete, in perfect condition, unused, and within the original packaging. For more detailed information about returns and cancellation of an order please read the terms and conditions.

Making a Return
You will be required to arrange and pay for the return of the product to us.
Pack the item securely, include detail of your order, name, address and send it back to

Salcombe Sunglasses
Salcombe Eye Care
84 Fore Street
Salcombe
Devon
TQ8 8BY

Privacy Policy
We will not use your personal data which you provide us with otherwise than in the process of dealing with your order and providing you with additional information from us at Salcombe Sunglasses. 

Your email address is essential to us to so that we can provide you with important information such as order confirmation and changes to the service and products we provide.

Choosing the Right Shape Sunglasses

Oval shaped face- The best frame for this shape face is a wrap around style. A squarer design is also best to counteract the oval shape of your face and remember anything with high temples. The frame should be wider than broadest part of the face.

Square shaped face- Rounder and oval frames are best suited as they counteract the square shape your face. Frames that are wider than the widest part of the face are a good choice.

 Round shaped face- Squarer and rectangular shape are best with mid to high temples. Try a frame with a brow bar.

Heart shaped face- Frames that are rimless work well and lower temples are good too. Lighter colours are the thing to try.

Oblong face- This means you have a longer face than it is wide so try frames that are wider than they are deep. Strong horizontal lines and patterns at the sides of the frame can make the face appear wider than it is.

Triangular shape- For a more balance look your sunglasses should bring attention to your eye area. Try supra frames (frames with rimless bottoms), square straight tops, or cat eye shapes.

Lenses -  The Basics

Tinted lenses- All our lenses are100% UV protected. The darker the lens the more it reduces glare and brightness.

Contrast enhancing lenses- cuts out the blue light scatter which causes glare and haze around objects. You can see better and this is a great lens for driving, golfing, skiing, and for activities on the sea.

Polarizing lenses- Also reduces the glare and cuts out hazy vision by converting reflected light in one direction. Ideal lenses for boating, fishing and skiing.

Photochromic lenses- These change colour with the light because they react to different intensities of UV light. It will change from light to dark and back again depending on the light conditions.

Graduated- The lenses are dark at the top and gradually go lighter which is permanent. This type of lens is fashionable.

Mirrored- This lens will reflect more light off the surface as it has a mirrored coating and reflects the light. This type of lens is also fashionable at the moment.

SUN  FAQS

Sunglasses protect eyes from the damaging effects of Ultraviolet radiation

Sunglasses protect your eyes from the glare and discomfort caused by right conditions, but fundamentally they protect your eyes from UV rays.
Essentially, UV rays are short wavelength invisible light:-

  • UVA is absorbed by the eye, specifically the lens.
  • UVB is absorbed by the eye, specifically the cornea.

Excessive or prolonged exposure to UV can cause serious eye conditions to part of the eye

  • Tear film- many people suffer from marginal dry eyes or permanent dry eyes but sunlight exposure can cause the tear film to dry up, leading to red eye, tiredness, and impaired vision.
  • Conjunctiva (white of eye) – breakdown of the tissue creating yellow thickening known as Pingueculae or Pterygium. This is usually harmless but unsightly, but can develop so that encroaches on to the cornea which is very unsightly and can effect vision requiring surgical removal.
  • Eye lids – Prolonged UV exposure can cause skin cancer of the tissues around the eyelids. eg. Melanoma, Basal Cell Carcinoma (also known as BCR rodent ulcer), and Squamous Cell Carcinoma.
  • Cornea- the outer layer of the cornea, the epithelium, can become damaged and feel scratchy. The eyes can become red, painful and watery. This is a temporary condition, but over exposure can lead to Snow Blindness- even on the beach!!
  • Lens- over a long periods UV exposure can cause cataracts.
  • Retina- UV light can damage the retina increasing the risk of Macula Degeneration which is one of the leading causes of blindness in the world. Other factors play a part such as genetics, age and smoking.

 Bear in mind that wrap around sunglasses offer more protection from light as they envelope the eyes. Flatter lenses which are less curved may only cut out 50% of the light as light may enter the eye from around the lens.

Also remember that when you are skiing you may by at a much higher altitude where there is an increase in UV rays.

 Should my children wear sunglasses?

Absolutely!
Children spend longer outside than adults generally and children have larger pupils and clearer lenses than adults. (75% of UV is transmitted by a 10year olds lens and only10% in a 25 year olds lens). This means that more UV rays reach the back of the eye.

Where can I get children sunglasses offering 100% protection from UV rays?

Here at Salcombe Sunglasses, you can find sunglasses specifically designed for babies, toddlers and children in our children’s range which come in a variety of different colours and designs. All offer 100% protection from UV rays.

Salcombe Sunglasses © 2012